Pinnacle brings together some of the sharpest minds in the business. Our amazing team offers clients incredible insight and the professional diversity needed to deliver real-world solutions to everyday healthcare challenges.
Andrew Arreola
Consultant
Expertise In...
- Consultant with more than 12 years of healthcare experience
- Supply chain expert with 10 years of experience in materials management
- Expert in sourcing, negotiating, planning, purchasing, inventory management and more
- Named the National Materials Manager of the Year
Liz Avery
CPA
Corporate Controller
Expertise In...
- Over 20 years of experience in financial management, strategy, and leadership
- Former CFO, Director of Finance, Controller, and Real Estate Consultant
- Skilled at implementing strategic solutions based on comprehensive financial analyses
Jason Baldwin
MBA
Senior Consultant
Expertise In...
- Cross-industry experience in financial analysis, forecasting, supply chain management and expense auditing
- Healthcare specific experience in proforma development, supply chain and financial audit, practice acquisition and provider compensation design
- Telecom, financial services and oil & gas industry experience in cash-flow forecasting, financial modeling and analytical services
Arlene Baril
MHA, RHIA, CHC
Director
Expertise In...
- 40 years of healthcare experience including management/leadership
- AHIMA certified ICD-10-CM/PCS trainer with hands-on expertise
in 5 of the CMS PPS systems - Experience in HIM operations, revenue cycle assessments and charge description master reviews
- Audit experience in RAC, APCs,
MS-DRGs, Profee, ASC, IRF, LTAC, and third-party audits - Experience developing Clinical Documentation Improvement programs and staffing
Curtis Bernstein
CPA/ABV, ASA, MBA
Partner
Expertise In...
- Partner with more than 20 years of executive leadership experience
- Management experience in both provider and consulting settings
- Current focus is on strategic and valuation consulting services
- Licensed CPA with leadership positions at the ABA and AHLA
Daniela Bolivar
MHA
Senior Consultant
Expertise In...
- 10+ years of experience in different healthcare sectors
- Supports compensation valuation and value-based care teams with strategy, financial modeling, and analyses
- Expertise includes data management, data analysis, strategy, and operations
- MHA and BS in Neuroscience and Behavior from Florida Atlantic University
Taylor Burns
ASA
Manager
Expertise In...
- Expertise in complex financial analyses and valuation modeling
- Highly skilled in the development of market research, composition of reports/presentations
- Business valuation expert including fair market valuation and financial reporting within healthcare
- Accredited senior appraiser with American Society of Appriasers
Connor Campbell
MHA
Manager
Expertise In...
- Data management, clinical laboratory & research expertise
- Supports compensation and business valuation teams with financial modeling and analysis, market research and narrative
- Healthcare experience in clinical laboratory monitoring EHR data and counseling staff on protocols
- MHA and BA in Economics from Saint Louis University
Lori Carlin
CPC, COC, CPCO, CCS
Director
Expertise In...
- More than 20 years of experience in Professional Coding Operations
and Revenue Cycle Management - Develops/monitors coding staff productivity standards & quality assurance measures
- Works with a variety of health systems and academic centers
- Experience with EMR implementation and work queue management
Allison Carty
JD, MBA
Principal
Expertise In...
- Principal specializing in physician compensation and related plan structuring and compliance
- Expertise includes health care regulatory matters pertaining to physician-hospital transactions
- Prior to Pinnacle was a senior manager over compensation valuation at several national consulting firms
- Highly experienced/educated with a JD in business law and an MBA
William Cevallos
Administrative Analyst
Expertise In...
- Data management and analysis
- Supports audit teams with audit preparation, research and reporting
- Broad healthcare understanding related to varied consulting projects
- BS in Health Systems Management from University of North Carolina at Charlotte
Shelly Chamberlain
ASA
Fixed Asset Appraiser
Expertise In...
- Senior appraiser specializing in healthcare valuation/medical equipment
- Performed hundreds of business personal property appraisals from furniture to specialized equipment
- Professional consultant to the IRS, attorneys, accountants, insurance companies, hospitals, businesses
- President of Denver Chapter of American Society of Appraisers
James Connors, III
MBA, ASA, CFA
Principal
Expertise In...
- More than 20 years of experience in business valuation/financial consulting
- Expertise includes business and securities valuation to reduce exposure to compliance issues
- Supports transactions for mergers, acquisitions and joint ventures in the health care industry
- Extensive expertise across a wide variety of modalities and providers
Kelly Conroy
Principal
Expertise In...
- More than 30 years of healthcare finance & management experience
- Started first Medicare ACO in the country which delivered nearly $40M in savings in its first year
- Provided leadership for multiple healthcare start-ups focusing on advancements in care delivery
- Career record of negotiating and increasing revenues through new product offerings while optimizing efficiency and productivity
Jennifer Cottrell
CPA, CGMA
COO, CFO
Expertise In...
- More than 20 years of executive leadership experience
- Leads strategic operations and financial strategy
- Broad expertise in healthcare and many other industries
- Oversees communications, HR, and business development
- Passion for team building, mentoring, and corporate culture
Amy Crenshaw-Pritchett
CCS, CPC-I, CPMA, CDEO, CASCC, CANPC, CRC, CDEC, CMPM, C-AHI
Senior Consultant
Amy Crenshaw-Pritchett
CCS, CPC-I, CPMA, CDEO, CASCC, CANPC, CRC, CDEC, CMPM, C-AHI
Senior Consultant
Expertise In...
- 25+ years of healthcare experience including medical billing and coding
- High-level auditing skills encompass facility and professional fee services
- Develops educational tools and curriculum for medical coding
- Certified Epic Trainer
- Has worked with a variety of health systems and academic centers
- Managed large coding departments and teams as an exceptional leader
Alex Dohn
HR Generalist
Expertise In...
- Experienced in benefits administration
- Provides the infrastructure needed to maintain our diverse team of industry professionals
- Hands-on experience implementing payroll, recruiting & onboarding processes
Carlo Duaban
MHA
Analyst
Expertise In...
- Supports compensation valuation division through healthcare market research and detailed financial modeling
- Analytical, data management, and research experience
- MHA from Saint Louis University
Stephanie Dunavant
MBA
Consultant
Expertise In...
- Focused on physician/advanced provider compensation, cost benefit analysis, financial reporting, contract management
- Expertise includes analyzing productivity and quality data for bonus compensation, forecasting ROI and identifying trends and variances
- MBA with a concentration in Finance
Claire Falcone
Analyst
Expertise In...
- Supports compensation valuation division through healthcare market research
- Healthcare experience in Revenue Cycle Management
- BS in Health Science from James Madison University
Maria Faulkner
MSHA, SPHR
Manager
Expertise In...
- Over 15 years of healthcare operations experience
- Experienced in human resource and organizational development
- Expertise in development and administration of quality programs for physicians
- BS in finance with MS in health administration
Christopher Fete
JD, MHA
Principal
Expertise In...
- Over 10 years of healthcare consulting experience
- Focused on provider transaction compliance and regulatory issues and provider alignment strategies
- Expertise includes fair market value reviews of healthcare provider compensation arrangements
- Works with variety of providers including national telemedicine companies, integrated health systems, and academic medical centers
Valerie Ivy Fitzgerald
Associate Consultant Administrator
Expertise In...
- More than 20 years experience in executive administrative support
- Broad understanding of medical coding, healthcare industry and regulatory requirements
- Experience includes revenue cycle, reimbursement and advisory, valuation, compliance, coding and auditing services
- Superior customer service and proficient managing invoicing and accounts receivables
Melanie Franks
MBA
Manager
Expertise In...
- More than 10 years of valuation experience in healthcare
- Expert in fair market value assessment for employment, call coverage, administrative services, professional services agreements
- Performed financial modeling and operational analyses as part of Certificate of Need (CON) applications for multi-facility hospital system
- BS in statistics and an MBA with concentrations in finance/logistics
Leah Fuller
COC, CPC
Senior Consultant
Expertise In...
- Responsible for performing quality audits and reviews for a wide variety of documentation, coding and billing assessments
- Provides education and support information to physicians to ensure understanding of the results
- Proficient in auditing pain management, primary care procedures, podiatry, urine drug screen laboratory testing and related services
- Leads teams working to resolve denial follow up issues
Jason Gordon
MBA
Analyst
Expertise In...
- Advanced data analysis and management experience
- Experience in improving and supporting value-based healthcare delivery models and service lines
- Clinical knowledge and understanding
- MBA from Western Governors University
Cheri Hall
Director
Expertise In...
- 35+ years of experience in clinical quality/organizational management, physician services & regulatory compliance
- Expert in corporate and HIPAA compliance
- Primary focus is on startups, education/training, licensure/certification, transitional leadership, policy procedure development & realigning staff
Drew Hoffman
MHA
Principal
Expertise In...
- Over ten years of professional experience in healthcare valuation, insurance and risk management
- Expert in healthcare physician compensation, valuation and appraisals with emphasis on fair market value analysis of PSA’s
- Supports divisions, colleagues and clients with market research, financial analysis, bus. plan dev.
Todd Hoopingarner
MHA
Partner
Expertise In...
- Partner with over 25 years of healthcare industry and executive leadership experience
- Focuses on physician practice startup & growth, strategic/financial planning & management
- Broad expertise in practice management, managed care contracting, executive leadership, joint ventures, board leadership, business development, marketing, and physician network growth, among others
Lucas Hutchison
MHA
Director
Expertise In...
- 20 years experience in medical practice/healthcare organization management
- Expertise in strategic and market planning, operational management and financial analysis
- Practical application stems from diverse background including operating room technician
- Clients include community/rural hospitals, health systems, specialty health service providers, single and multi-specialty medical groups
Sarah Job
MBA
Analyst
Expertise In...
- 15+ years of physician compensation valuation experience
- Expertise in compensation valuation physician needs assessments, strategic planning, and compensation plan design
- MBA with concentration in Global Management
Jeannie Kelly
RN, CCDS, BA, MHA
Nurse Executive
Expertise In...
- Skilled and accomplished healthcare consultant with over 25 years of experience
- Extensive experience in provider quality of care and Medicare payment safeguard functions
- Directed a variety of Medicare projects, including program integrity verification, secondary payer and medical review reconsideration
- Serves on the Association of Clinical Documentation Specialists (ACDIS) Regulatory Committee
R. Kyle Kramer
FACCA, FAAMA
Principal
Expertise In...
- Principal with more than 25 years of executive leadership experience
- Proven track record for building teams and delivering results that enhance patient care delivery
- Core focus includes organizational strategy/transformation including physician engagement/leadership
- Extensive experience includes all leading modalities: cardio, neuro, ortho, gastro, oncology, and more
Sheila Limmroth
CCO / Executive Consultant
Expertise In...
- 30+ years of healthcare auditing and compliance experience
- Built and implemented a successful corporate compliance program
- Well-versed auditor with experience in several high-level roles
- Member of HCCA and IIA
Jeff Logan
MA
Manager
Expertise In...
- Over 10 years of administrative leadership experience in physician practice management
- Contract management of physician and advanced practice provider employment and professional services agreements
- Expert in FMV and commercial reasonableness reviews and assessments of hospital transactions and acquisitions
Anthony Long
MBA, FACHE, FACCA, CAAMA
Partner
Expertise In...
- Partner with more than 25 years of executive leadership experience
- Oversees Pinnacle’s strategy, value-based care, operations, and cost reduction consulting divisions
- Orchestrated numerous strategic hospital and physician group mergers and acquisitions
- Broad expertise in service-line development and strategic planning
- Specializes in cost saving initiatives involving supply chain management
G. Christopher Louis
ASA, MAI
Director
Expertise In...
- Director with nearly 40 years of healthcare leadership experience
- Adds significant financial and real estate expertise to Pinnacle team
- Enhances business valuation team by specializing in highly complex valuation studies
- Is sought after and highly regarded as an industry resource for large corporate mergers/acquisitions
Carey Lowe-Curry
CPC
Consultant
Expertise In...
- Supports business valuation team with complex financial modeling and data analysis
- Healthcare experience in building Revenue Cycle Management teams
- Certified Professional Coder for over 10 years
- BS in Business Administration from Drake University
Kelly Loya
CPhT, CPC-I, CHC, CRMA
Associate Partner
Expertise In...
- More than 25 years of healthcare experience including operational, administrative and clinical
- Tackles complex issues including coding/billing, first responder, pharmacy, and nursing
- Identifies/mitigates risk, improves compliance adherence, and drives operational efficiencies
- Leveraging expertise and industry intuition, she provides multilayer data analysis for complex reviews
Zach Maher
MBA
Director
Expertise In...
- 10+ years of healthcare administration and management experience
- Expert in practice management for both large health systems & independent physician practices
- Demonstrated success in creating and maintaining complex reporting systems
- Leadership experience business analytics, financial management, growth strategy, reporting, & project management
- MBA from Ohio University
John Murphy
MPH
Partner
Expertise In...
- Partner with more than 35 years of healthcare business experience
- Recognized as one of the most accomplished organizational development experts in the industry
- Leading expert in physician practice management
- Extensive experience in community organizing, fundraising, board development, accreditation consulting and post-graduate teaching
Berta Narohna
Senior Consultant
Expertise In...
- Over 12 years of healthcare compensation and real estate valuation experience
- Specializes in physician compensation and administrative services arrangements
- Extensive background in developing mixed-use valuations
Jodi Nayoski
CPC-I, CCS-P, CHC, CDIP
Managing Advisor
Expertise In...
- Director with over 20 years of healthcare leadership experience
- Has worked with a wide variety of provider types in various capacities
- Expertise includes implementation of large scale compliance plans
- Develops educational tools and curriculum for medical coding
- Facilitates courses, programs and seminars as a certified instructor
Kim Nilsson
RN, BSN, MBA
Director
Expertise In...
- Diverse healthcare background of 25 years serving in a variety of clinical, operational, and consulting/leadership roles
- Seasoned in maximizing resources, improving performance, and reducing errors in healthcare organizations
- Blended background in consulting, Medical/Surgical OR, and cost containment programs
Clayton Northrop
JD
Manager
Expertise In...
- Expertise includes Fair Market Value reviews of physician compensation arrangements
- Analyzes physician agreements for potential compliance risk with Stark Law/Anti-Kickback Statute
- Worked with Federal Trade Commission on high-profile antitrust case involving acquisition of national healthcare system’s hospital by another
- JD with a Health Law Certificate from St. Louis University
John Ossowski
Manager
Expertise In...
- More than 17 years of healthcare analytics & consulting experience
- Saved client $20 million through successful contract management
- Developed reporting tools which identify business opportunities related to physician preferences
- Developed methodologies applied to software tools to quickly and accurately assess cost reduction opportunities for clients
Crystal Peterson
Practice Management Consultant
Expertise In...
- 15 years of practice management experience
- Strengths include strategic marketing, risk management, and employee recruitment and retention
- Experienced business operations manager and practice manager for several large medical practices throughout Colorado
Robin Peterson
CPC, CPMA
Manager, Prof. Coding & Compliance Review Services
Expertise In...
- More than 20 years of experience in provider/professional-fee coding
- Broad expertise in internal audit, HIM, RCM, regulatory compliance, ERM, and litigation support
- Skilled auditor, verifies accuracy, develops and implements corrective action plans
- Certified coder, auditor and trainer with broad experience developing educational programs/materials
Karen Pickering
RHIT, CCS
Senior Consultant
Expertise In...
- AHIMA-certified RHIT (Registered Health Information Technician) and CCS (Certified Coding Specialist)
- Over 30 years of experience in coding, auditing and compliance
- Proficient in ICD-10-CM/PCS, ICD-9-CM and CPT/HCPCS coding and auditing
Tony Price
Analyst
Expertise In...
- Supports real estate and business valuation team with complex fair market value analyses/reports
- Performs market analysis, valuation studies, appraisal development and client data comparison against benchmarks
- Expertise includes real estate valuation across a wide variety
of property classes/types
Mary Reeves
Director
Expertise In...
- 20+ years of healthcare industry experience
- Extensive knowledge in revenue cycle management
- Specializes in revenue integrity and A/R Prevention
- Former director of reimbursement & VP of operations of a national medical billing & software company
Jessica Schlapper
CCS, CPC, CPCO, CEDC
Senior Physician Auditor / Educator
Expertise In...
- More than 25 years of medical coding experience
- Experienced in medical practice management including compliance, billing/collections & financial reporting
- Certified ICD-10-CM & ICD-10-PCS trainer
David Shaw
BS, CPC
Senior Consultant
Expertise In...
- 27+ years of experience in compliance, auditing, physician education, coding and reimbursement, and accounts receivable/collections
- Well-versed in multi-specialty workflow analysis, charge capture, practice coding, and documentation reviews
- Developed and evaluated coding compliance, specific regulatory, billing, coding, and documentation training for multiple specialties
Beth Simon
Controller
Expertise In...
- 20+ years of experience in the healthcare industry
- Experienced in physician compensation models and financial reporting
- Former senior auditor at a public accounting firm
Mike Stone
Information Technology Consultant
Expertise In...
- Two decades of technology and management experience with past 15 focused on healthcare industry
- Healthcare CIO, supporting ambulatory clinics, physician practices and hospitals/systems
- Expert in data migration, doc. storage, EMR, firewalls, VoIP, Windows/Linux servers
- HIPAA Privacy & Security officer for healthcare organizations
- Microsoft Certified System Engineering accreditation
Kristen Taylor
CPC, CHC
Associate Partner
Expertise In...
- More than 20 years of experience in coding, revenue cycle processes and compliance for physicians/hospitals
- Conducts operational assessments, legal investigations for billing and reimbursement anomalies, coding reviews and provider education
- Expertise includes medical center management of the ancillary and surgical coding and billing staff across all major service lines
Robert Thorn
MBA, FACHE
Director
Expertise In...
- More than 25 years of executive healthcare leadership roles, with both strategic and operational expertise
- Served organizations ranging in size from stand-alone Critical Access Hospitals to 500+ bed tertiary medical centers; as well as, multi-state health systems and a top-ranked academic medical center (US News and World Report)
Mike Vandaveer
Director
Expertise In...
- More than 20 years of experience in the commercial real estate industry
- Completed more than 500 transactions of varying sizes, requirements, and in multiple markets
- Current focus is real estate valuation and expanding real estate consulting services
- Active real estate broker’s licenses in Texas and Colorado
David White
MBA
Partner
Expertise In...
- Partner with more than 25 years of executive leadership experience
- Viewed by his clients as a highly creative thinker and problem solver
- Core focus includes health services valuation, financial analysis, market research, and practice management consulting
- Works with health systems, rural and community hospitals, specialty service providers, and single and multi-specialty groups nationwide
Angela Wood
CPC
Senior Physician Auditor / Educator
Expertise In...
- 26+ years of coding, compliance and reimbursement experience
- Skilled at auditing and educating physicians and non-physician providers
- Experienced with working with a variety of health systems
- Experienced with both professional-fee and facility-based reimbursement
- Experienced with charge master maintenance
Jim Yanci
MS, MT (ASCP)
Principal
Expertise In...
- Principal with more than 30 years of healthcare experience
- Proven trusted advisor for projects ranging from $10K to over $2M
- Expertise in strategic planning, board facilitation, physician alignment, M&A, & radiology services
- Creative problem solver for organizations ranging from $500M to over $5B
- Empathic listener utilizing Change Management Expertise