LinkedIn Our People | Pinnacle Healthcare Consulting

Our People

arrows Pinnacle brings together some of the sharpest minds in the business. Our amazing team offers clients incredible insight and the professional diversity needed to deliver real-world solutions to everyday healthcare challenges.

Andrew Arreola

Consultant

 


Andrew Arreola

Consultant

Expertise In...

  • Consultant with more than 12 years of healthcare experience
  • Supply chain expert with 10 years of experience in materials management
  • Expert in sourcing, negotiating, planning, purchasing, inventory management and more
  • Named the National Materials Manager of the Year

Liz Avery

CPA

Corporate Controller

 


Liz Avery

CPA

Corporate Controller

Expertise In...

  • Over 20 years of experience in financial management, strategy, and leadership
  • Former CFO, Director of Finance, Controller, and Real Estate Consultant
  • Skilled at implementing strategic solutions based on comprehensive financial analyses

Katia Babb

Administrative Assistant

 

 

Katia Babb

Administrative Assistant

Expertise In...

Jason Baldwin

MBA

Senior Consultant

 


Jason Baldwin

MBA

Senior Consultant

Expertise In...

  • Cross-industry experience in financial analysis, forecasting, supply chain management and expense auditing
  • Healthcare specific experience in proforma development, supply chain and financial audit, practice acquisition and provider compensation design
  • Telecom, financial services and oil & gas industry experience in cash-flow forecasting, financial modeling and analytical services

Arlene Baril

MHA, RHIA, CHC

Director

 


Arlene Baril

MHA, RHIA, CHC

Director

Expertise In...

  • 40 years of healthcare experience including management/leadership
  • AHIMA certified ICD-10-CM/PCS trainer with hands-on expertise
    in 5 of the CMS PPS systems
  • Experience in HIM operations, revenue cycle assessments and charge description master reviews
  • Audit experience in RAC, APCs,
    MS-DRGs, Profee, ASC, IRF, LTAC, and third-party audits
  • Experience developing Clinical Documentation Improvement programs and staffing
Curtis Bernstein

Curtis Bernstein

CPA/ABV, ASA, MBA

Partner

 


Curtis Bernstein

CPA/ABV, ASA, MBA

Partner

Expertise In...

  • Partner with more than 20 years of executive leadership experience
  • Management experience in both provider and consulting settings
  • Current focus is on strategic and valuation consulting services
  • Licensed CPA with leadership positions at the ABA and AHLA

Daniela Bolivar

MHA

Senior Consultant

 


Daniela Bolivar

MHA

Senior Consultant

Expertise In...

  • 10+ years of experience in different healthcare sectors
  • Supports compensation valuation and value-based care teams with strategy, financial modeling, and analyses
  • Expertise includes data management, data analysis, strategy, and operations
  • MHA and BS in Neuroscience and Behavior from Florida Atlantic University

Taylor Burns

ASA

Manager

 


Taylor Burns

ASA

Manager

Expertise In...

  • Expertise in complex financial analyses and valuation modeling
  • Highly skilled in the development of market research, composition of reports/presentations
  • Business valuation expert including fair market valuation and financial reporting within healthcare
  • Accredited senior appraiser with American Society of Appriasers

Connor Campbell

MHA

Manager

 


Connor Campbell

MHA

Manager

Expertise In...

  • Data management, clinical laboratory & research expertise
  • Supports compensation and business valuation teams with financial modeling and analysis, market research and narrative
  • Healthcare experience in clinical laboratory monitoring EHR data and counseling staff on protocols
  • MHA and BA in Economics from Saint Louis University
Lori Carlin

Lori Carlin

CPC, COC, CPCO, CCS

Director

 


Lori Carlin

CPC, COC, CPCO, CCS

Director

Expertise In...

  • More than 20 years of experience in Professional Coding Operations
    and Revenue Cycle Management
  • Develops/monitors coding staff productivity standards & quality assurance measures
  • Works with a variety of health systems and academic centers
  • Experience with EMR implementation and work queue management

Allison Carty

JD, MBA

Principal

 


Allison Carty

JD, MBA

Principal

Expertise In...

  • Principal specializing in physician compensation and related plan structuring and compliance
  • Expertise includes health care regulatory matters pertaining to physician-hospital transactions
  • Prior to Pinnacle was a senior manager over compensation valuation at several national consulting firms
  • Highly experienced/educated with a JD in business law and an MBA

William Cevallos

Administrative Analyst

 


William Cevallos

Administrative Analyst

Expertise In...

  • Data management and analysis
  • Supports audit teams with audit preparation, research and reporting
  • Broad healthcare understanding related to varied consulting projects
  • BS in Health Systems Management from University of North Carolina at Charlotte

Shelly Chamberlain

ASA

Fixed Asset Appraiser

 


Shelly Chamberlain

ASA

Fixed Asset Appraiser

Expertise In...

  • Senior appraiser specializing in healthcare valuation/medical equipment
  • Performed hundreds of business personal property appraisals from furniture to specialized equipment
  • Professional consultant to the IRS, attorneys, accountants, insurance companies, hospitals, businesses
  • President of Denver Chapter of American Society of Appraisers
Jim Connors

James Connors, III

MBA, ASA, CFA

Principal

 


James Connors, III

MBA, ASA, CFA

Principal

Expertise In...

  • More than 20 years of experience in business valuation/financial consulting
  • Expertise includes business and securities valuation to reduce exposure to compliance issues
  • Supports transactions for mergers, acquisitions and joint ventures in the health care industry
  • Extensive expertise across a wide variety of modalities and providers

Kelly Conroy

Principal

 


Kelly Conroy

Principal

Expertise In...

  • More than 30 years of healthcare finance & management experience
  • Started first Medicare ACO in the country which delivered nearly $40M in savings in its first year
  • Provided leadership for multiple healthcare start-ups focusing on advancements in care delivery
  • Career record of negotiating and increasing revenues through new product offerings while optimizing efficiency and productivity
Jennifer Cottrell

Jennifer Cottrell

CPA, CGMA

COO, CFO

 


Jennifer Cottrell

CPA, CGMA

COO, CFO

Expertise In...

  • More than 20 years of executive leadership experience
  • Leads strategic operations and financial strategy
  • Broad expertise in healthcare and many other industries
  • Oversees communications, HR, and business development
  • Passion for team building, mentoring, and corporate culture

Amy Crenshaw-Pritchett

CCS, CPC-I, CPMA, CDEO, CASCC, CANPC, CRC, CDEC, CMPM, C-AHI

Senior Consultant

 


Amy Crenshaw-Pritchett

CCS, CPC-I, CPMA, CDEO, CASCC, CANPC, CRC, CDEC, CMPM, C-AHI

Senior Consultant

Expertise In...

  • 25+ years of healthcare experience including medical billing and coding
  • High-level auditing skills encompass facility and professional fee services
  • Develops educational tools and curriculum for medical coding
  • Certified Epic Trainer
  • Has worked with a variety of health systems and academic centers
  • Managed large coding departments and teams as an exceptional leader

Alysia Delozier

CPC, CPMA

Associate Consultant

 

 

Alysia Delozier

CPC, CPMA

Associate Consultant

Expertise In...

Alex Dohn

HR Generalist

 


Alex Dohn

HR Generalist

Expertise In...

  • Experienced in benefits administration
  • Provides the infrastructure needed to maintain our diverse team of industry professionals
  • Hands-on experience implementing payroll, recruiting & onboarding processes

Carlo Duaban

MHA

Analyst

 


Carlo Duaban

MHA

Analyst

Expertise In...

  • Supports compensation valuation division through healthcare market research and detailed financial modeling
  • Analytical, data management, and research experience
  • MHA from Saint Louis University

Stephanie Dunavant

MBA

Consultant

 


Stephanie Dunavant

MBA

Consultant

Expertise In...

  • Focused on physician/advanced provider compensation, cost benefit analysis, financial reporting, contract management
  • Expertise includes analyzing productivity and quality data for bonus compensation, forecasting ROI and identifying trends and variances
  • MBA with a concentration in Finance

Claire Falcone

Analyst

 


Claire Falcone

Analyst

Expertise In...

  • Supports compensation valuation division through healthcare market research
  • Healthcare experience in Revenue Cycle Management
  • BS in Health Science from James Madison University

Maria Faulkner

MSHA, SPHR

Manager

 


Maria Faulkner

MSHA, SPHR

Manager

Expertise In...

  • Over 15 years of healthcare operations experience
  • Experienced in human resource and organizational development
  • Expertise in development and administration of quality programs for physicians
  • BS in finance with MS in health administration

Christopher Fete

JD, MHA

Principal

 


Christopher Fete

JD, MHA

Principal

Expertise In...

  • Over 10 years of healthcare consulting experience
  • Focused on provider transaction compliance and regulatory issues and provider alignment strategies
  • Expertise includes fair market value reviews of healthcare provider compensation arrangements
  • Works with variety of providers including national telemedicine companies, integrated health systems, and academic medical centers
Valerie Fitzgerald

Valerie Ivy Fitzgerald

Associate Consultant Administrator

 


Valerie Ivy Fitzgerald

Associate Consultant Administrator

Expertise In...

  • More than 20 years experience in executive administrative support
  • Broad understanding of medical coding, healthcare industry and regulatory requirements
  • Experience includes revenue cycle, reimbursement and advisory, valuation, compliance, coding and auditing services
  • Superior customer service and proficient managing invoicing and accounts receivables
Melanie Franks

Melanie Franks

MBA

Manager

 


Melanie Franks

MBA

Manager

Expertise In...

  • More than 10 years of valuation experience in healthcare
  • Expert in fair market value assessment for employment, call coverage, administrative services, professional services agreements
  • Performed financial modeling and operational analyses as part of Certificate of Need (CON) applications for multi-facility hospital system
  • BS in statistics and an MBA with concentrations in finance/logistics
Leah Fuller

Leah Fuller

COC, CPC

Senior Consultant

 


Leah Fuller

COC, CPC

Senior Consultant

Expertise In...

  • Responsible for performing quality audits and reviews for a wide variety of documentation, coding and billing assessments
  • Provides education and support information to physicians to ensure understanding of the results
  • Proficient in auditing pain management, primary care procedures, podiatry, urine drug screen laboratory testing and related services
  • Leads teams working to resolve denial follow up issues

Noah Gaudette

Marketing Coordinator

 

 

Noah Gaudette

Marketing Coordinator

Expertise In...

Jason Gordon

MBA

Analyst

 


Jason Gordon

MBA

Analyst

Expertise In...

  • Advanced data analysis and management experience
  • Experience in improving and supporting value-based healthcare delivery models and service lines
  • Clinical knowledge and understanding
  • MBA from Western Governors University

Cheri Hall

Director

 


Cheri Hall

Director

Expertise In...

  • 35+ years of experience in clinical quality/organizational management, physician services & regulatory compliance
  • Expert in corporate and HIPAA compliance
  • Primary focus is on startups, education/training, licensure/certification, transitional leadership, policy procedure development & realigning staff

Drew Hoffman

MHA

Principal

 


Drew Hoffman

MHA

Principal

Expertise In...

  • Over ten years of professional experience in healthcare valuation, insurance and risk management
  • Expert in healthcare physician compensation, valuation and appraisals with emphasis on fair market value analysis of PSA’s
  • Supports divisions, colleagues and clients with market research, financial analysis, bus. plan dev.

Todd Hoopingarner

MHA

Partner

 


Todd Hoopingarner

MHA

Partner

Expertise In...

  • Partner with over 25 years of healthcare industry and executive leadership experience
  • Focuses on physician practice startup & growth, strategic/financial planning & management
  • Broad expertise in practice management, managed care contracting, executive leadership, joint ventures, board leadership, business development, marketing, and physician network growth, among others
Lucas Hutchison

Lucas Hutchison

MHA

Director

 


Lucas Hutchison

MHA

Director

Expertise In...

  • 20 years experience in medical practice/healthcare organization management
  • Expertise in strategic and market planning, operational management and financial analysis
  • Practical application stems from diverse background including operating room technician
  • Clients include community/rural hospitals, health systems, specialty health service providers, single and multi-specialty medical groups

Sarah Job

MBA

Analyst

 


Sarah Job

MBA

Analyst

Expertise In...

  • 15+ years of physician compensation valuation experience
  • Expertise in compensation valuation physician needs assessments, strategic planning, and compensation plan design
  • MBA with concentration in Global Management
Jeannie Kelly

Jeannie Kelly

RN, CCDS, BA, MHA

Nurse Executive

 


Jeannie Kelly

RN, CCDS, BA, MHA

Nurse Executive

Expertise In...

  • Skilled and accomplished healthcare consultant with over 25 years of experience
  • Extensive experience in provider quality of care and Medicare payment safeguard functions
  • Directed a variety of Medicare projects, including program integrity verification, secondary payer and medical review reconsideration
  • Serves on the Association of Clinical Documentation Specialists (ACDIS) Regulatory Committee

R. Kyle Kramer

FACCA, FAAMA

Principal

 


R. Kyle Kramer

FACCA, FAAMA

Principal

Expertise In...

  • Principal with more than 25 years of executive leadership experience
  • Proven track record for building teams and delivering results that enhance patient care delivery
  • Core focus includes organizational strategy/transformation including physician engagement/leadership
  • Extensive experience includes all leading modalities: cardio, neuro, ortho, gastro, oncology, and more

Allison Layton

Administrative Coordinator

 

 

Allison Layton

Administrative Coordinator

Expertise In...

Sheila Limmroth

CCO / Executive Consultant

 


Sheila Limmroth

CCO / Executive Consultant

Expertise In...

  • 30+ years of healthcare auditing and compliance experience
  • Built and implemented a successful corporate compliance program
  • Well-versed auditor with experience in several high-level roles
  • Member of HCCA and IIA

Jeff Logan

MA

Manager

 


Jeff Logan

MA

Manager

Expertise In...

  • Over 10 years of administrative leadership experience in physician practice management
  • Contract management of physician and advanced practice provider employment and professional services agreements
  • Expert in FMV and commercial reasonableness reviews and assessments of hospital transactions and acquisitions
Anthony-Long

Anthony Long

MBA, FACHE, FACCA, CAAMA

Partner

 


Anthony Long

MBA, FACHE, FACCA, CAAMA

Partner

Expertise In...

  • Partner with more than 25 years of executive leadership experience
  • Oversees Pinnacle’s strategy, value-based care, operations, and cost  reduction consulting divisions
  • Orchestrated numerous strategic hospital and physician group mergers and acquisitions
  • Broad expertise in service-line development and strategic planning
  • Specializes in cost saving initiatives involving supply chain management
G-Christopher-Louis

G. Christopher Louis

ASA, MAI

Director

 


G. Christopher Louis

ASA, MAI

Director

Expertise In...

  • Director with nearly 40 years of healthcare leadership experience
  • Adds significant financial and real estate expertise to Pinnacle team
  • Enhances business valuation team by specializing in highly complex valuation studies
  • Is sought after and highly regarded as an industry resource for large corporate mergers/acquisitions

Carey Lowe-Curry

CPC

Consultant

 


Carey Lowe-Curry

CPC

Consultant

Expertise In...

  • Supports business valuation team with complex financial modeling and data analysis
  • Healthcare experience in building Revenue Cycle Management teams
  • Certified Professional Coder for over 10 years
  • BS in Business Administration from Drake University
Kelly_Loya

Kelly Loya

CPhT, CPC-I, CHC, CRMA

Associate Partner

 


Kelly Loya

CPhT, CPC-I, CHC, CRMA

Associate Partner

Expertise In...

  • More than 25 years of healthcare experience including operational, administrative and clinical
  • Tackles complex issues including coding/billing, first responder, pharmacy, and nursing
  • Identifies/mitigates risk, improves compliance adherence, and drives operational efficiencies
  • Leveraging expertise and industry intuition, she provides multilayer data analysis for complex reviews

Zach Maher

MBA

Director

 


Zach Maher

MBA

Director

Expertise In...

  • 10+ years of healthcare administration and management experience
  • Expert in practice management for both large health systems & independent physician practices
  • Demonstrated success in creating and maintaining complex reporting systems
  • Leadership experience business analytics, financial management, growth strategy, reporting, & project management
  • MBA from Ohio University

Diana Meadows

Office Manager

 

 

Diana Meadows

Office Manager

Expertise In...

John Murphy

MPH

Partner

 


John Murphy

MPH

Partner

Expertise In...

  • Partner with more than 35 years of healthcare business experience
  • Recognized as one of the most accomplished organizational development experts in the industry
  • Leading expert in physician practice management
  • Extensive experience in community organizing, fundraising, board development, accreditation consulting and post-graduate teaching

Berta Narohna

Senior Consultant

 


Berta Narohna

Senior Consultant

Expertise In...

  • Over 12 years of healthcare compensation and real estate valuation experience
  • Specializes in physician compensation and administrative services arrangements
  • Extensive background in developing mixed-use valuations

Jodi Nayoski

CPC-I, CCS-P, CHC, CDIP

Managing Advisor

 


Jodi Nayoski

CPC-I, CCS-P, CHC, CDIP

Managing Advisor

Expertise In...

  • Director with over 20 years of healthcare leadership experience
  • Has worked with a wide variety of provider types in various capacities
  • Expertise includes implementation of large scale compliance plans
  • Develops educational tools and curriculum for medical coding
  • Facilitates courses, programs and seminars as a certified instructor

Kim Nilsson

RN, BSN, MBA

Director

 


Kim Nilsson

RN, BSN, MBA

Director

Expertise In...

  • Diverse healthcare background of 25 years serving in a variety of clinical, operational, and consulting/leadership roles
  • Seasoned in maximizing resources, improving performance, and reducing errors in healthcare organizations
  • Blended background in consulting, Medical/Surgical OR, and cost containment programs
Clayton Northrop

Clayton Northrop

JD

Manager

 


Clayton Northrop

JD

Manager

Expertise In...

  • Expertise includes Fair Market Value reviews of physician compensation arrangements
  • Analyzes physician agreements for potential compliance risk with Stark Law/Anti-Kickback Statute
  • Worked with Federal Trade Commission on high-profile antitrust case involving acquisition of national healthcare system’s hospital by another
  • JD with a Health Law Certificate from St. Louis University
John Ossowski

John Ossowski

Manager

 


John Ossowski

Manager

Expertise In...

  • More than 17 years of healthcare analytics & consulting experience
  • Saved client $20 million through successful contract management
  • Developed reporting tools which identify business opportunities related to physician preferences
  • Developed methodologies applied to software tools to quickly and accurately assess cost reduction opportunities for clients

Crystal Peterson

Practice Management Consultant

 


Crystal Peterson

Practice Management Consultant

Expertise In...

  • 15 years of practice management experience
  • Strengths include strategic marketing, risk management, and employee recruitment and retention
  • Experienced business operations manager and practice manager for several large medical practices throughout Colorado

Robin Peterson

CPC, CPMA

Manager, Prof. Coding & Compliance Review Services

 


Robin Peterson

CPC, CPMA

Manager, Prof. Coding & Compliance Review Services

Expertise In...

  • More than 20 years of experience in provider/professional-fee coding
  • Broad expertise in internal audit, HIM, RCM, regulatory compliance, ERM, and litigation support
  • Skilled auditor, verifies accuracy, develops and implements corrective action plans
  • Certified coder, auditor and trainer with broad experience developing educational programs/materials

Karen Pickering

RHIT, CCS

Senior Consultant

 


Karen Pickering

RHIT, CCS

Senior Consultant

Expertise In...

  • AHIMA-certified RHIT (Registered Health Information Technician) and CCS (Certified Coding Specialist)
  • Over 30 years of experience in coding, auditing and compliance
  • Proficient in ICD-10-CM/PCS, ICD-9-CM and CPT/HCPCS coding and auditing

Tony Price

Analyst

 


Tony Price

Analyst

Expertise In...

  • Supports real estate and business valuation team with complex fair market value analyses/reports
  • Performs market analysis, valuation studies, appraisal development and client data comparison against benchmarks
  • Expertise includes real estate valuation across a wide variety
    of property classes/types

Mary Reeves

Director

 


Mary Reeves

Director

Expertise In...

  • 20+ years of healthcare industry experience
  • Extensive knowledge in revenue cycle management
  • Specializes in revenue integrity and A/R Prevention
  • Former director of reimbursement & VP of operations of a national medical billing & software company

Jessica Schlapper

CCS, CPC, CPCO, CEDC

Senior Physician Auditor / Educator

 


Jessica Schlapper

CCS, CPC, CPCO, CEDC

Senior Physician Auditor / Educator

Expertise In...

  • More than 25 years of medical coding experience
  • Experienced in medical practice management including compliance, billing/collections & financial reporting
  • Certified ICD-10-CM & ICD-10-PCS trainer

David Shaw

BS, CPC

Senior Consultant

 


David Shaw

BS, CPC

Senior Consultant

Expertise In...

  • 27+ years of experience in compliance, auditing, physician education, coding and reimbursement, and accounts receivable/collections
  • Well-versed in multi-specialty workflow analysis, charge capture, practice coding, and documentation reviews
  • Developed and evaluated coding compliance, specific regulatory, billing, coding, and documentation training for multiple specialties

Beth Simon

Controller

 


Beth Simon

Controller

Expertise In...

  • 20+ years of experience in the healthcare industry
  • Experienced in physician compensation models and financial reporting
  • Former senior auditor at a public accounting firm

Lois Sorensen

AR / AP Specialist

 

 

Lois Sorensen

AR / AP Specialist

Expertise In...

Tracy Sties

Tracy Stice

Administrative Assistant

 

 

Tracy Stice

Administrative Assistant

Expertise In...

Mike Stone

Mike Stone

Information Technology Consultant

 


Mike Stone

Information Technology Consultant

Expertise In...

  • Two decades of technology and management experience with past 15 focused on healthcare industry
  • Healthcare CIO, supporting ambulatory clinics, physician practices and hospitals/systems
  • Expert in data migration, doc. storage, EMR, firewalls, VoIP, Windows/Linux servers
  • HIPAA Privacy & Security officer for healthcare organizations
  • Microsoft Certified System Engineering accreditation

Jessica Sullivan

CPC, COBGC

Associate Consultant

 

 

Jessica Sullivan

CPC, COBGC

Associate Consultant

Expertise In...

Kristen Taylor

CPC, CHC

Associate Partner

 


Kristen Taylor

CPC, CHC

Associate Partner

Expertise In...

  • More than 20 years of experience in coding, revenue cycle processes and compliance for physicians/hospitals
  • Conducts operational assessments, legal investigations for billing and reimbursement anomalies, coding reviews and provider education
  • Expertise includes medical center management of the ancillary and surgical coding and billing staff across all major service lines

Robert Thorn

MBA, FACHE

Director

 


Robert Thorn

MBA, FACHE

Director

Expertise In...

  • More than 25 years of executive healthcare leadership roles, with both strategic and operational expertise
  • Served organizations ranging in size from stand-alone Critical Access Hospitals to 500+ bed tertiary medical centers; as well as, multi-state health systems and a top-ranked academic medical center (US News and World Report)

Mike Vandaveer

Director

 


Mike Vandaveer

Director

Expertise In...

  • More than 20 years of experience in the commercial real estate industry
  • Completed more than 500 transactions of varying sizes, requirements, and in multiple markets
  • Current focus is real estate valuation and expanding real estate consulting services
  • Active real estate broker’s licenses in Texas and Colorado

David White

MBA

Partner

 


David White

MBA

Partner

Expertise In...

  • Partner with more than 25 years of executive leadership experience
  • Viewed by his clients as a highly creative thinker and problem solver
  • Core focus includes health services valuation, financial analysis, market research, and practice management consulting
  • Works with health systems, rural and community hospitals, specialty service providers, and single and multi-specialty groups nationwide

Angela Wood

CPC

Senior Physician Auditor / Educator

 


Angela Wood

CPC

Senior Physician Auditor / Educator

Expertise In...

  • 26+ years of coding, compliance and reimbursement experience
  • Skilled at auditing and educating physicians and non-physician providers
  • Experienced with working with a variety of health systems
  • Experienced with both professional-fee and facility-based reimbursement
  • Experienced with charge master maintenance

Jim Yanci

MS, MT (ASCP)

Principal

 


Jim Yanci

MS, MT (ASCP)

Principal

Expertise In...

  • Principal with more than 30 years of healthcare experience
  • Proven trusted advisor for projects ranging from $10K to over $2M
  • Expertise in strategic planning, board facilitation, physician alignment, M&A, & radiology services
  • Creative problem solver for organizations ranging from $500M to over $5B
  • Empathic listener utilizing Change Management Expertise