Amy is a senior consultant with more than 20 years of medical billing and coding experience. Her high-level auditing skills encompass both facility and professional fee services. Specializing in revenue cycle management, inpatient/OP/OBS/ANC/ED and SDS, Amy’s broad expertise includes RAC reviews, charge master reviews, inpatient MS-DRG and APR-DRG, outpatient coding assessments and clinical documentation improvement.
Having managed large coding departments and teams, Amy is an exceptional leader and trainer. She brings to Pinnacle vast experience and talent that can transform entire coding departments and achieve improved performance, quality and accuracy. She is also exceptional at locating areas for improvement and developing processes that address specific issues in order to maximize individual and team potential.
Prior to Pinnacle, Amy held several director, management and lead educator positions where she was responsible for facility coding, auditing and review, P/L, revenue cycle, and the managing of pro-fee audit for specialty clients including physician evaluation and management leveling. She was also responsible for the oversight of hundreds of coders and multiple locations where she provided staff with ongoing training.
Amy is a certified ICD-10/CM/PCS instructor and serves as an adjunct professor of medical billing and coding within the University of South Alabama Medical Billing and Coding Program where she has taught for seven years. In addition, she has had several speaking engagements with the AAPC and The Coding Institute. She also volunteers several nights a week with Volunteers of America where she teaches medical coding and billing in a program created for local members of the community.