Amy Crenshaw-Pritchett


Sr. Manager, HCC Coding/Audit & Education Services

Mobile, AL


Amy brings over 20 years of medical billing and coding experience to Pinnacle. Her high-level auditing skills encompass both facility and professional fee services. Specializing in revenue cycle management, inpatient/OP/OBS/ANC/ED and SDS, Amy’s broad expertise includes RAC reviews, charge master reviews, inpatient MS-DRG and APR-DRG, outpatient coding assessments and clinical documentation improvement.

Having managed large coding departments and teams, Amy is an exceptional leader and trainer. She brings to Pinnacle vast experience and talent that can transform entire coding departments and achieve improved performance, quality and accuracy. She is also exceptional at locating areas for improvement and developing processes that address specific issues in order to maximize individual and team potential.

Prior to Pinnacle, Amy held several director, management, and lead educator positions where she was responsible for facility coding, auditing and review, P/L, revenue cycle, and the managing of pro-fee audit for specialty clients including physician evaluation and management leveling. She was also responsible for the oversight of hundreds of coders and multiple locations where she provided staff with ongoing training.

Amy is a Certified ICD-10/CM/PCS Instructor and serves as an Adjunct Professor of Medical Billing and Coding within the University of South Alabama Medical Billing and Coding Program where she has taught for 7 years. She holds several designations including: BSHA, CCS, CPC, CPC-I, CANPC, CPMA, CASCC, CDEO, CDIO, CRC, CPMP, CMPM, CMRS, CEDC, C-AHI. In addition, Amy is an AAPC Fellow and has had several speaking engagements with the AAPC and The Coding Institute. She also volunteers several nights a week for Volunteers of America, teaching a Medical Coding and Billing Program set up for local members of the community.

  • 25+ years of healthcare experience including medical billing and coding
  • High-level auditing skills encompass facility and professional fee services
  • Develops educational tools and curriculum for medical coding
  • Certified Epic Trainer
  • Approved AAPC Instructor and ICD-10-CM/PCS Instructor
  • Has worked with a variety of health systems and academic centers
  • Managed large coding departments and teams as an exceptional leader