Pinnacle Blog

  • Holiday Greetings & Best Wishes in 2012 – Pinnacle Healthcare Consulting

     

     

    Season’s Greetings From

    Pinnacle Healthcare Consulting!

     

    From all of us at Pinnacle Healthcare Consulting, At this holiday season, our thoughts turn gratefully to those who have made our progress possible. In lieu of gifts, a donation will be made to United Way and Urban Peak. Thank you for your continued support and best wishes in 2012!

     

     

    About Pinnacle Healthcare Consulting

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations. Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support. Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services. Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges.

    Contact Pinnacle Healthcare Consulting Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

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  • Pinnacle Healthcare Consulting Congratulates Jana Sizemore – Accredited Member with the American Society of Appraisers

     Congratulations to Jana Sizemore who recently earned her Accredited Member designation with the American Society of Appraisers in the business valuation discipline!  Advancement to Accredited Member is granted after completion of education requirements and approval of full-time appraisal experience, educational background and an appraisal report reviewed by the ASA’s Board of Examiners. 

     Pinnacle Healthcare Consulting’s Business and Strategic Valuation Services

    Pinnacle Healthcare Consulting specializes in healthcare business valuations for buy-sell and joint venture (JV) transactions. We provide valuation services that support transactional healthcare fair market value (FMV) requirements with a process that includes:

     • Detailed situational assessments

    • In-depth fact-finding and interviews

    • Market analysis

    • Extensive financial modeling

    • Rigorous valuation methodologies

     Our knowledge of the broader healthcare industry adds valuable insight to the risks and benefits of either a sale or acquisition. We ensure that you enter a transaction fully informed.

    About Pinnacle Healthcare Consulting

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Pinnacle Healthcare Consulting Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    Visit: www.PinnacleGroupHC.com and www.PhysicianFMV.com

     

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  • Join Pinnacle Healthcare Consulting at CHSM’s – Integrated Delivery Systems: The Right Choice For Quality Healthcare?

     Pinnacle Healthcare Consulting is pleased to announce our recent participation as Silver-Level Sponsors for Colorado Healthcare Strategy and Management (CHSM). Though our sponsorship, we continue to support CHSM’s mission to bring outstanding educational opportunities to the Rocky Mountain healthcare community.

    Join Pinnacle Healthcare Consulting at CHSM’s next event:  Integrated Delivery Systems: The Right Choice For Quality Healthcare?

    Registration:   http://www.chsm.org/civicrm/event/info?id=33&reset=1

     Healthcare reform and modern-day economics are sparking a renewed drive toward integration of care into one seamless team providing the right help at the right time. While integrated delivery systems (IDS) promise higher quality care, lower costs, and competitive advantages, the results have been mixed. In Colorado, however, three organizations have been operating successful integrated healthcare systems for more than a decade. Join us as executives from Colorado Springs Health Partners, New West Management Services Organization and University Physicians discuss clinical integration strategies, key success factors, and the challenges they face in the brave new world of healthcare reform. Don’t miss this important event!

     When:   November 11th, 2011 7:00 AM   –   9:00 AM 

     Location: Doubletree Denver Tech Center – Indigo Room, 7801 E. Orchard Road, Greenwood Village, CO 80111-2508

     Contact Phone: 303-265-9224

     Email: customer.service@chsm.org

     

     Program Speakers

     Ruth N. Benton, MBA, CEO, New West Management Services Organization, Inc. and New West Physicians, P.C. 

     Deborah L. Chandler, MBA, CMPE, EVP/CEO, Colorado Springs Health Partners

     Elizabeth D. Kissick, MBA, Director of Health Plan Development at University Physicians, Inc.

     

    Program Details

     Registration: Breakfast and Networking 7:00 a.m. – 7:45 a.m.

     Presentation: 7:45 a.m. – 9:00 a.m.

     

    About Our Speakers

     Ruth N. Benton, MBA, CEO, New West Management Services Organization, Inc., New West Physicians, P.C. (collectively, New West) is the founder and owner of New West, a primary care group practice.  The company has grown to $50 million in revenue with 300 employees in 17 locations in the Denver area.  Previously, Ruth served as the vice president for HealthOne, HealthCare United, and HMO Colorado.  For the past five years, she has been one of Denver Business Journal’s “Most Influential Health Care Leaders in Colorado”.

     Deborah L. Chandler, MBA, CMPE, EVP/CEO, Colorado Springs Health Partners, has over 25 years experience in multi-specialty group management and administration, including over 10 years as CEO for Anchor Heatlh Centers in Florida.  Debbie serves on the boards of Colorado Springs Regional Economic Development, the Greater Colorado Springs Chamber of Commerce, Community Health Partners, Pikes Peak Workforce, and Southern Colorado American Heart Association.

     Elizabeth D. Kissick, MBA, Director of Health Plan Development at University Physicians, Inc., a not-for-profit corporation supporting medical services operations for the clinical practice of the University of Colorado School of Medicine.  She oversees all commercial contract transactions, rental network development and management, and business activities associated with population management within a faculty practice plan.  Previousy, Liz served as Senior Manager for Managed Care at Johns Hopkins Medical Services Systems.

    LEARN MORE & REGISTER ONLINE NOW! For additional information about CHSM, please visit: http://www.chsm.org/

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations. Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support. Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services. Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges.

    Contact Us Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    or visit: www.PinnacleGroupHC.com

    Continue reading →

  • Pinnacle Healthcare Consulting Top Five: 5 Big Ideas for Physician Groups, Margaret Dick Tocknell, for HealthLeaders Media , November 2, 2011

    Stay informed with what Pinnacle Healthcare Consulting (The Pinnacle Group) is reading in relation to current events and topics within the healthcare industry.

    5 Big Ideas for Physician Groups

    Margaret Dick Tocknell, for HealthLeaders Media , November 2, 2011

    Last week’s Medical Group Management Association conference in Las Vegas featured four days of workshops, networking, and almost 100 sessions devoted to the challenges facing physician groups as they attempt to navigate the business of healthcare reform.

    Here is my (Margaret Dick Tocknell’s) analysis of the big ideas discussed at MGMA:

    1. The healthcare reform train has left the station.
    If you’re sitting around waiting for the final court decision on healthcare reform before investing in electronic health records or exploring different payment models, then your practice is so far behind that it may never catch up. The feds have been pumping some serious dollars into demonstration projects and other initiatives to help physicians and hospitals develop the infrastructure to compete in the new world of healthcare.

    Even providers that don’t participate in these projects are aligning themselves with other providers and payers to develop healthcare delivery systems and payment models that move patient care from volume to value and focus on higher quality and lower cost care. Through these partnerships, providers and payers are putting processes in place to collaborate, develop clinical engagement, and manage transitions of care. Healthcare has changed and it will not return to the old way of doing business.

    2. The physician-patient relationship is in flux.
    Physicians tend to make many treatment decisions for their patients, but implementing new healthcare delivery systems that emphasize collaboration will require patients to be more engaged in the decisions that affect their medical care. Studies show that, all things being equal, patients tend to select less invasive and less expensive procedures when they have the tools and information to assess the trade-offs of different treatment options. That means the physician or the staff must take time to provide the resources a patient needs to make informed healthcare decisions.

    I predict physician practices will adopt a common practice of pushing decisions and jobs to the lowest level possible. A physician’s time will be reserved for patients who need more intensive care and physician assistants will handle more of the everyday medical cases. E-mail, once health plans agree to reimbursement terms, will play a larger role in patient-physician engagement.

    3. Physicians have a role in incentivizing patient behavior.
    My insurer tells me that I can earn $50 just by completing an online health risk assessment. I still haven’t taken the time. But what if my insurer put some real money on the table and got my doctor involved in the process? One insurer offered $1,000 for family members to complete an HRA, review it with their primary care physician, and then develop and follow a medical care plan. Its HRA completion rate jumped to a whopping 80%. By engaging physicians and adding a medical plan, this insurer added real value to the HRA.

    4. Healthcare will be important to economic development.
    Employers will send their jobs to cities and states that support a robust healthcare industry with sufficient providers. Some companies are already taking healthcare services into consideration when they look at facility locations. Employers are becoming more aware of how healthcare price competition and availability of medical services can affect their workforce and their bottom line.

    5. Making a list and checking it twice isn’t just for Santa Claus.
    Physician offices can benefit from developing checklists for even routine activities. A checklist clarifies a process so the same steps are taken each time. It establishes priorities, makes sure everything that needs to get done gets done, reduces errors, and can help the physician office staff function better as a team. It’s a relatively simple effort that can save a practice time and money.

    These hot topics will change the practice of medicine for years to come. If you were at MGMA, or even if you weren’t, what’s your take on these big ideas?

    (Please send your ideas to kberkey@pinnaclegrouphc.com and Pinnacle Healthcare Consulting will post your responses on our blog!

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Pinnacle Healthcare Consulting Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    www.pinnaclegrouphc.com

    www.physicianfmv.com

     

    Continue reading →

  • Pinnacle Healthcare Consulting Introduces Chris Fete, JD, MHA, Senior Analyst

     

     Pinnacle Healthcare Consulting proudly introduces our newest team addition, Chris Fete, JD, MHA.  Christopher joined Pinnacle Healthcare Consulting in 2011.  As a Senior Analyst, he supports Pinnacle’s consulting engagements including fair market value reviews of physician compensation, Key Opinion Leader analysis, business plan development, financial and market analysis, community needs assessments and physician practice start-up / management assistance. 

     Prior to joining Pinnacle, Christopher was an administrative intern for a children’s medical center in St. Louis, MO.   As a team leader, he assisted in the development and organization of a patient access-line for Maternal Services between two hospitals.  In past positions, Christopher served as a clerk in the states of Michigan and Missouri.  He assisted attorneys in all aspects of trial preparation, memorandum and analysis of complex legal issues related to medical center operations.  Christopher has researched and prepared service arrangements, employee contracts, as well as compliance issues specifically related to Stark Law, False Claims Act, Fraud and Abuse, and Anti-Kickback Statutes.  He has additionally reviewed and analyzed university agreements with physicians, pharmaceutical companies, and service providers.  

     In his free time, Christopher enjoys participating in outdoor activities such as mountain biking, kayaking, camping and hiking.  He additionally enjoys lending a hand with community service projects and was an assistant high school varsity lacrosse coach for several years before moving to Denver.

     Expertise

    –          Physician  Key Opinion Leader compensation planning and analysis

    –          Regulatory and compliance analysis

    –          Physician-hospital relationships

    –          Healthcare industry trends and policy research

    –          Financial analysis, forecasting and modeling

    –          Strategic planning and business development

     

    Professional Designations and Affiliations

    –          Member, American Health Lawyers Association (AHLA)

     

    Education

    –          JD, St. Louis University School of Law and School of Public Health, St. Louis, MO

    –          MHA, St. Louis University School of Law and School of Public Health, St. Louis, MO

    –          BA, Creighton University, Omaha, NE

    Additional: Health Law Certificate, Health Law Association, Moot Court

     About Pinnacle Healthcare Consulting

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Pinnacle Healthcare Consulting Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    www.pinnaclegrouphc.com or www.physicianfmv.com

     

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  • Pinnacle Healthcare Consulting Welcomes Two New Additions!

    Pinnacle Healthcare Consulting is excited to extend a warm welcome to our new Senior Analyst, Chris Fete and Analyst, Rob McCabe.  We are thrilled to add two new key additions to the Pinnacle Team as we continue to enhance and develop our service offerings.

     Chris and Rob will assist Pinnacle Healthcare Consulting in the development of analytical models, perform market analysis / research, and support in report letter development for advisory projects in the healthcare industry, which includes hospitals and health systems, physician groups, ancillary clinics, publicly-traded companies, etc.  They will additionally contribute to and support healthcare related projects, physician compensation, employment arrangements and complex contract arrangements.  Please be on the lookout for their individual company biographies and expertise in the near future!  

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Us Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    Continue reading →

  • Pinnacle Healthcare Consulting Announces Silver-Level Sponsorship of Colorado Healthcare Strategy and Management (CHSM)

    Pinnacle Healthcare Consulting is pleased to announce our recent participation as Silver-Level Sponsors for Colorado Healthcare Strategy and Management (CHSM). Though our sponsorship, we continue to support CHSM’s mission to bring outstanding educational opportunities to the Rocky Mountain healthcare community.

    Join Pinnacle Healthcare Consulting at CHSM’s next event: Integrated Delivery Systems: The Right Choice For Quality Healthcare?: Friday, November 11, 2011

    Healthcare reform and modern-day economics are sparking a renewed drive toward integration of care into one seamless team providing the right help at the right time. While integrated delivery systems (IDS) promise higher quality care, lower costs, and competitive advantages, the results have been mixed. In Colorado, however, three organizations have been operating successful integrated healthcare systems for more than a decade. Join us as executives from Colorado Springs Health Partners, New West Management Services Organization and University Physicians discuss clinical integration strategies, key success factors, and the challenges they face in the brave new world of healthcare reform. Don’t miss this important event!

    LEARN MORE & REGISTER ONLINE NOW! For additional information about CHSM, please visit: http://www.chsm.org/

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations. Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support. Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services. Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges.

    Contact Us Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    or visit: www.PinnacleGroupHC.com

     

    Continue reading →

  • Announcing a New Addition to Pinnacle Healthcare Consulting!

    The Pinnacle Group would like to welcome Alan Ashinhurst, consultant for Pinnacle Healthcare Consulting, joining in 2011 after two years as a practice administrator for a multi-state urgent care facility.  He brings with him multiple years of experience in various healthcare fields and positions to assist hospitals and physician offices with clinical and management needs. His expertise includes practice management, technology – electronic health records (EHR), and process and efficiency improvement.  Alan’s focus on managing physicians, staff and community relations brings a level of understanding and expertise to Pinnacle Healthcare Consulting in an operational capacity within the Coding and Audit Division.  

     Alan has a strong clinical background, working as a Radiologic Technologist in diagnostic imaging, endoscopy, special procedures, a traumatic burn unit as well as a sister company of The Pinnacle Group.  Alan has additionally worked as an admissions clerk in an Emergency Room and a ward clerk for a Post Anesthesia Recovery Room, giving him several years of hands on experience in patient care and customer service.  He received an AS in Radiologic Technology and BS in Health Services Administration from Washburn University.

     Expertise

    • Practice Management and Operations
    • Practice Management Systems and EHR
    • Contracting
    • Credentialing
    • Physician Relations
    • Process and Efficiency Improvement

     Professional Designations and Affiliations

    • Member, American Registry of Radiologic Technologist
    • Member, American Society of Radiologic Technologist

     Education

    • AS Radiologic Technology, Washburn University
    • BS Health Services Administration, Washburn University
    • Completed Study with The Leadership Institute

     Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Us Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    Continue reading →

  • Visit Pinnacle Healththcare Consulting at the Upcoming Fraud and Compliance Forum

    Crabby from Compliance Concerns?

     With a 300% average ROI and powerful tools to help make defensible decisions about physician relationships, the Physician FMV Program helps take away the CRABBY and makes determining physician fair market value look like CAKE!

    Visit Pinnacle Healthcare Consulting at the Upcoming Fraud & Compliance Forum!

    September 25-27th, 2011

    Renaissance Harborplace Hotel

    Baltimore, MD

    The Fraud and Compliance Forum is jointly sponsored by the Health Care Compliance Association (HCCA) and the American Health Lawyers Association (AHLA).  It will include an explicit designation of a session as ‘compliance focused’ or ‘legal focused.’  The Fraud and Compliance Forum has the benefit of combining the quality of HCCA and AHLA sessions with the expanded networking power of a combined program. 

     Register online: www.healthlawyers.org/programs

    With Physician FMV, You Can:

    • Obtain FMV compensation rates for over 70 physician specialties for employment, call and medical directorships
    • Search a national database of hospital-physician relationships
    • Generate FMV reports online
    • Elevate Medicare and IRS compliance
    • Save time with better information
    • Reduce costs with enhanced knowledge

    The Physician FMV Program dramatically reduces the complexity of determining physician fair market value.  The Program helps you build internal capacity and provides you with more control over the contracting process with powerful information and proprietary tools to help you make defensible decisions about physician relationships.

    Pinnacle Healthcare Consulting provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Us Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    Continue reading →

  • Welcoming Alana Erickson, CPC to Pinnacle Healthcare Consulting

    The Pinnacle Group is excited to extend a warm welcome to Ms. Alana Erickson, a recent addition to the Pinnacle Healthcare Consulting team as a Revenue Cycle & Coding Consultant.

    Alana Erickson serves as a practice management and coding consultant with Pinnacle Healthcare Consulting, which continues to add depth and value to revenue cycle reviews.  She brings over 21 years of experience in various healthcare management positions to assist hospitals, physician practices and other provider organizations with performance improvement needs.  Alana’s expertise spans the spectrum of healthcare delivery in metropolitan, rural, hospital and physician practice settings.  She offers a wealth and variety of knowledge in practice management and operations as well as revenue cycle management services including compliance, physician practice audits, physician billing guidelines, practice management, and electronic health record (EHR) systems analysis/implementations.

     Alana’s professional background includes director roles, where she was responsible for physician relationships, information technology and business support for critical access hospitals and rural health clinics.  Past roles also include service as liaison or consultant for specialty groups in health system EHR implementation projects.  She served as a practice administrator for a medium sized cardiology and cardiovascular surgical group, where she managed strategic planning, daily operations, third-party contracting, system implementations, financial management, benefits administration, and management of staff and key relationships.  Most notably, Alana’s experience boasts management of all business operations for a multi-specialty group of 80+ physicians.  With Alana’s array of capabilities, she has assisted in providing strategic and operational management, physician recruitment, rollout of practice management and EHR systems, human resources and a variety of key services necessary for integration.  

     Expertise

    • Physician Practice and Billing Guideline Audits
    • Revenue Cycle Process Improvement
    • Practice Management and Operations
    • Practice Management Systems and EHR
    • Contracting
    • Credentialing

     Professional Designations and Affiliations

    • CPC, American Academy of Professional Coders (AAPC)
    • Provider Outreach Education Advisory Group Member, Noridian Government Services
    • Program Committee, Colorado Healthcare Financial Management Association (HFMA)

     Education

    • BS, University of Colorado, Boulder
    • Electronic Medical Records Adoption (EMRA) Certificate, North Idaho College

    The Pinnacle Group provides a range of strategic, financial and operational services to improve clinical and business performance for hospitals, health systems, physician groups and other healthcare organizations.  Pinnacle Healthcare Consulting is a nationally recognized leader in business valuation, physician compensation, medical staff planning, performance improvement and compliance support.  Other divisions of Pinnacle provide physician practice management, medical bill/coding, and technology/integration support services.  Pinnacle’s array of specialized and highly responsive client services promote advanced innovation while our dynamic team solidifies strong client relationships and assists in solving your most complex challenges. 

    Contact Us Today – 303.801.0123 or kberkey@pinnaclegrouphc.com

    Continue reading →