Michelle brings over 10 years of medical coding, auditing, and billing experience in both hospital and physician settings. Her professional expertise includes coding for Critical Access Hospitals and Rural Health Clinics, with extensive experience in observation, inpatient, ER, nursing home, surgery, family practice, proctology, and urgent care services. Her background also includes education, where she mentored coders in coding best practices as well as assisted providers in maintaining proper documentation standards.
Early in her career, Michelle worked in healthcare billing, managing claim submissions and denial resolutions while collaborating closely with payers such as Medicare and Medicaid to ensure timely and accurate reimbursements. She also utilized her customer service skills to handle patient inquiries and educate them on the billing process.
Michelle earned a bachelor’s degree in Health Information Management and an associate’s degree in Health Information Technology. Her educational background along with a solid foundation in medical coding systems (ICD-10-CM, ICD-10-PCS, CPT, and HCPC) enables her to streamline billing and workflow processes and strengthen compliance for clients. Her commitment to continual learning and process improvement has been a defining part of her career growth in the healthcare field.
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