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3/12/2025

Are You Leaving Money on the Table? How to Strengthen Contract Negotiations

By
Kelly Conroy &
Daniela Yusufbekova

Many healthcare providers are facing growing financial pressures, questioning whether they are being fairly compensated for the care they provide.

  • How can you be certain your current reimbursement rates are competitive for your specialty and region?
  • When was the last time you reviewed your managed care contracts?
  • Are you seeing increasing denials or declining reimbursements despite steady or rising workloads?
  • How does your compensation align with the shift toward value-based care (VBC)?

If these concerns sound familiar, you’re not alone. Many organizations struggle to ensure they are receiving fair payment under both fee-for-service (FFS) and value-based care arrangements. With price transparency regulations now providing access to unprecedented data on payor reimbursement, healthcare providers have a new opportunity to strengthen contract negotiations and ensure their compensation reflects the value they deliver.

The Power of Price Transparency in Contract Negotiations

Federal price transparency rules have made it possible for providers to access detailed data on negotiated rates across insurers and healthcare organizations. Originally designed to empower patients, these regulations also provide insights that can help providers identify reimbursement gaps, benchmark against competitors, and negotiate stronger contracts with payors.

By analyzing this data, providers can:

  • Identify variations in reimbursement rates for the same services, sometimes revealing discrepancies of two to three times for identical procedures.
  • Use market data to justify rate adjustments in contract negotiations.
  • Ensure payor rates align with both FFS benchmarks and evolving VBC arrangements, where reimbursement is increasingly tied to outcomes rather than volume.

Strengthening Managed Care and Value-Based Contracts

Effective contract negotiation requires more than just benchmarking rates—it involves positioning your organization as a valuable partner to payors. Whether negotiating traditional managed care contracts or VBC agreements, transparency data can help support your case by:

  1. Highlighting Quality Initiatives & Outcomes – Demonstrating how your organization delivers high-value care can improve your negotiations process.
  2. Aligning Payment with Performance – If you are already meeting key quality metrics, price transparency data can help advocate for better reimbursement terms under VBC contracts.
  3. Understanding Market Positioning – By comparing reimbursement rates with similar providers in your region, you can identify areas where your practice may have opportunity for improvements or have a high regional efficiency.
  4. Navigating Hybrid Models – As healthcare transitions toward more value-based payment structures, many organizations operate under hybrid models that blend FFS with VBC incentives.

Strategic Steps for Contract Negotiations

To get the most out of your contracts, consider the following steps:

  1. Assess Your Current Contracts – Gather all managed care contracts, collect the contracted reimbursement rates, highest volume CPT codes and identify top payors with the most financial impact on your practice.
  2. Validate Actual Payments– Review your top codes by payor and compare that to what you are collecting on select paid claims. Additionally, reviewing your chargemaster as part of the process may identify opportunities.
  3. Utilize Price Transparency Data – Compare your reimbursement rates with market benchmarks to identify undervalued services and negotiate fairer rates.
  4. Demonstrate Value – Use quality metrics, efficiency data, and cost-saving initiatives to justify higher reimbursement and improved contract terms.
  5. Negotiate Beyond Rates – Advocate for improved terms on timely payments, dispute resolution, and reimbursement for high-value services.
  6. Stay Proactive – Regularly review contracts, track performance metrics, and engage in ongoing discussions with payors to ensure alignment with financial goals.

Moving Forward

The shift toward price transparency presents an opportunity for providers to take a more strategic approach to contract negotiations. By utilizing available data, organizations can ensure they are fairly compensated under both traditional FFS agreements and evolving VBC models.

While navigating these complexities can be challenging, having a clear strategy can make a significant difference. Taking a proactive approach to contract negotiations today can help safeguard financial stability and support long-term success in an increasingly value-driven healthcare environment.

Need help? Contact us today.

Kelly A. Conroy
Principal
Pinnacle Healthcare Consulting
Mobile: 561-385-7566
Email: KConroy@AskPHC.com

Daniela Yusufbekova, MHA, PMP
Senior Consultant
Pinnacle Healthcare Consulting
Mobile: 561-445-8303
Email: DYusufbekova@AskPHC.com

Maria Nikol
CEO
Revelar Analytics