Medical Coding
Kelly Loya
CPhT, CPC-I, CHC, CRMA
Associate Partner
Expertise In...
- More than 25 years of health care experience including operational, administrative and clinical
- Tackles complex issues given her background – coding/billing, first responder, pharmacy and nursing
- Identifies/mitigates risk, improves compliance adherence and drives operational efficiencies
- Leveraging expertise and industry intuition, she provides multilayer data analysis for complex reviews
Robin Peterson
CPC, CPMA
Manager, Professional Coding Services
Expertise In...
- More than 20 years experience in provider/professional-fee coding
- Broad expertise in internal audit, HIM, RCM, regulatory compliance, ERM and litigation support
- Skilled auditor, verifies accuracy, develops and implements corrective action plans
- Certified coder, auditor and trainer with broad experience developing educational programs/materials
Kristen Taylor
CPC, CHC
Associate Partner
Expertise In...
- More than 20 years of experience in coding, revenue cycle processes and compliance for physicians/hospitals
- Conducts operational assessments, legal investigations for billing and reimbursement anomalies, coding reviews and provider education
- Expertise includes medical center management of the ancillary and surgical coding and billing staff across all major service lines
Charles Brown
Director
Expertise In...
- Twenty years of proven success in healthcare sales and management
- Regional director of sales and client services for national consulting firm
- Expertise in aligning vast Pinnacle resources/talent with client needs
- Client advocate ensuring Pinnacle’s custom approach to client solutions remains at the forefront
Lori Carlin
CPC, COC, CPCO, CCS
Director
Expertise In...
- More than 20 years experience in Professional Coding Operations
and Revenue Cycle Management - Develops/monitors coding staff productivity standards & quality assurance measures
- Works with a variety of health systems and academic centers
- Experience w/EMR implementation and work queue management
